Privacy Policy

Effective Date: 12 April 2025

ZHONG GUO CARGO LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our e-commerce and shipping mobile application ("App").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, phone number, email address, shipping and billing addresses.
  • Transaction Information: details about your orders, shipments, and payment methods.
  • Device and Usage Information: such as device type, IP address, browser type, usage patterns, and access times.
  • Location Information: if enabled, we may collect location data for delivery purposes.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and shipments.
  • Provide customer support and respond to your inquiries.
  • Improve the functionality and performance of our App.
  • Communicate with you about your account, orders, and promotional offers (where permitted).
  • Comply with legal obligations and prevent fraud.

3. Sharing of Information

We may share your information with:

  • Service providers and partners who help us with logistics, payments, data hosting, customer support, and other business operations.
  • Law enforcement or government agencies, if required by law or in connection with any legal claims.
  • Customs and regulatory bodies, especially when shipping internationally, to comply with import/export laws.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no electronic system is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may review and update your account information at any time through the App. You may opt out of promotional emails by following the unsubscribe link. Location access can be disabled through your device settings, but may affect certain features.

6. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

7. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes through the App or by other appropriate means.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us at:

ZHONG GUO CARGO LIMITED
Email: info@zship.co
Phone: +8613602423125
Website: https://zship.co